What Our Customers Say

Reviews from Ottawa homeowners who've trusted us with their masonry, chimney repair, repointing, stonework, and more.

★★★★★ 4.8 on Google · 70 verified reviews
BBB A+ Accredited · since 2017
★★★★★

We hired Canadian Masonry for chimney repairs and were impressed from start to finish. The team was professional, on time, and the quality of the work is excellent. They used a proper masonry cap, not the sheet metal type, and the finished result looks great. Would recommend without hesitation.

Patricia L.Ottawa
★★★★★

Had parging done on our foundation and repointing on the front of the house. The crew was polite, cleaned up every day, and the work is beautiful. The parging looks better than when the house was built. No deposit required, that said something to me right there. Highly recommended.

David M.Kanata
★★★★★

Absolutely outstanding work on our front steps and landing. They replaced the whole thing and it looks amazing. Very professional crew, finished on schedule, and the price was fair. Will definitely call them again for future masonry work.

Susan R.Barrhaven
★★★★★

I needed a WETT inspection for my insurance company and called Canadian Masonry. They scheduled quickly, the inspector was knowledgeable and thorough, and I had the written report within a few days. The whole process was seamless. Will use them again when I need work done on the chimney itself.

James T.Gloucester
★★★★★

We had severe spalling on the brick at the front of our older Ottawa home. They came out, diagnosed the cause (water from failed window sills), replaced the spalled bricks, and also replaced the sills at the same time. Great attention to detail matching the old brick. The difference is night and day.

Anne-Marie B.Rockland
★★★★★

Hired them for an interior stone feature wall in our living room. The result is stunning, we get compliments from every visitor. The craftsman took his time with the stone layout before starting and the pattern is exactly what we envisioned. Worth every penny.

Robert & Cathy W.Orleans
★★★★★

Our garage floor was in terrible shape, scaled and cracking everywhere from years of road salt. They assessed it properly and recommended resurfacing rather than full replacement since the slab was sound underneath. Looks brand new. No deposit, paid when the job was done and I was happy. Exactly how it should work.

Mark S.Stittsville
★★★★★

Excellent experience from first call to completion. They came out quickly for the estimate, explained everything clearly, and the repointing job on our 1960s brick home looks fantastic. You can tell these are experienced tradespeople who take pride in their work. Very satisfied.

Linda K.Ottawa
★★★★★

Had water in my basement every spring. They traced it to cracks in the foundation and also failed parging. Did both the crack injection and parging in the same visit. First spring since, completely dry. Money well spent. Very professional and honest about what was actually needed.

François D.Kanata
★★★★★

The stone pillars and seat walls they built at the entrance to our property are absolutely beautiful. Real craftspeople, you can see it in how they work with the stone. They were also very easy to work with and responsive. I've already recommended them to two neighbours.

Kathleen M.Manotick
★★★★★

Our chimney was leaking and causing damage to the interior ceiling. Canadian Masonry came out, found the problem (failed crown and deteriorated flashing), and fixed it properly. We've had two winters since with no leaks. Should have called them sooner. Professional, tidy, and fair.

Tom H.Barrhaven
★★★★★

Repointing on the entire exterior of our home was completed in two days by two very skilled workers. The colour match to the original mortar is nearly perfect. They clearly knew what they were doing, right depth of removal, right mortar strength. Happy to recommend.

Sylvie P.Gloucester
★★★★★

Very impressed. I had a few quotes for my front steps and this was the most thorough assessment, they actually explained what was wrong with the existing steps and why. The new steps are excellent quality. Clean job, on budget, professional crew.

Greg N.Orleans
★★★★★

Called about a bulging chimney I was worried about. They came quickly, assessed it honestly, and told me it needed a partial rebuild from the roofline. They were right, the brick above the roofline was in poor shape. The rebuild looks great and I feel much better about fire safety now.

Barbara C.Rockland
★★★★★

Had them do window sills on the whole house. The old brick sills were crumbling and causing staining and damage below every window. New stone sills look clean and professional, and most importantly they have the proper drip edge detail. Noticed the difference after the first rain. Well worth doing.

Christine V.Ottawa
★★★★★

Needed foundation waterproofing before selling our home. They did a thorough assessment, recommended the right scope of work, and executed it cleanly. We had zero issues at the home inspection. Their documentation was also well-organized, which helped with the real estate transaction.

Andrew B.Stittsville
★★★★★

Outstanding work on our fireplace surround. We went from an ugly painted brick fireplace to a stunning natural stone surround that transforms the whole room. The craftsman spent time planning the stone pattern before laying a single piece. Beautiful result and they left the room clean.

Jennifer & Paul O.Kanata
★★★★★

Parging and chimney repointing done in the same week. Both jobs excellent. They showed up when they said they would, which alone puts them ahead of most contractors I've dealt with. The parging is smooth and even, and the repointing is neat and clean. Very satisfied customer.

Michel L.Gloucester
★★★★★

Hired for brick repointing on a 1940s brick home in Old Ottawa East. They understood the importance of using a softer mortar mix that's compatible with older brick, some contractors don't understand this and can cause more damage than they fix. Very knowledgeable and skilled. Five stars.

Dorothy S.Ottawa
★★★★★

Had the guys come and do some stonework on our front yard, garden wall and some stone pillars at the entry. People stop and compliment us on it regularly. Genuinely beautiful work. Nice crew, great communication, no surprises on the invoice.

Phil & Diane T.Barrhaven
★★★★★

Called with an urgent chimney issue, bricks actively falling off. They came within two days, made it safe quickly, and scheduled the full repair. Very reassuring in what was a stressful situation. The repair is solid. They take their work seriously.

Nancy F.Nepean
★★★★★

We're in a new build and wanted a stone feature wall in our basement bar area. From the design consultation to the finished product, every step was professional. The wall looks incredible and was exactly what we discussed. Would hire again for any masonry project.

Ryan & Nicole A.Orleans
★★★★★

Excellent value. I had three quotes and theirs was in the middle, but clearly the most thorough assessment and the most detail on what they planned to do. The work matched what they promised. Steps look great going into winter and I have confidence they'll hold up.

Howard G.Stittsville
★★★★★

Had efflorescence and some spalling on the front of our house. They came out, identified the source (failed parging below grade drawing water into the wall), and fixed both problems at the root. The white staining is gone and the brickwork is stable. Great diagnostic work.

Carol J.Rockland
★★★★★

The masonry cap they built for our chimney is beautiful, proper brick with a sloped top and overhanging profile. They explained why metal caps are inferior and backed it up with a 5-year warranty on the masonry cap. That confidence says everything.

Stephen M.Ottawa
★★★★★

Used them twice now. First for parging on a rental property, then for steps at our home. Same quality of work and professionalism both times. They'll be my first call for any future masonry needs. Consistent, reliable, and skilled.

Louise H.Kanata
★★★★★

Very pleased with the WETT inspection. The inspector was punctual, explained everything he was checking and why, and the written report was detailed enough to satisfy my insurance company without any follow-up questions. Straightforward and professional.

Kevin O.Gloucester
★★★★★

Repointing and chimney cap on a 1970s home we recently purchased. They flagged a few things during the job that we weren't aware of, all legitimate issues, explained clearly with no pressure. We had everything fixed in one mobilization. Honest and thorough.

Marc & Isabelle G.Barrhaven
★★★★★

Replaced all the concrete steps at the front and back of our home. The back steps had been dangerous for two winters, finally safe. The quality of the concrete work is clearly better than what was there originally. Clean site, professional team, great result.

Diane W.Orleans

More Reviews From Our Google Profile

Verified reviews pulled directly from our Google Business Profile.

★★★★★

From the start, the owner was very helpful, walking the property with us, making thoughtful recommendations, and giving us a clear, detailed estimate. Scheduling required some patience and a few follow-up calls, but given how dependent their work is on the weather, it was well worth the wait. The crew on-site was good. They answered all our questions, took great care of our property, and left the area clean. They even took the time to brainstorm a repair solution around our newly installed pool skimmers. We are very happy with the final results and look forward to working with them again in the future!

Patricia FergusonJuly 2026
★★★★★

It's a pleasure working with Mitch from Canadian Masonry Services. He is knowledgeable in his trade, has good customer service, and addressed my questions and concerns promptly. The crew is courteous and completed the work in a timely fashion and left the place clean. Thank you.

Amelia ChoiJuly 2026
★★★★★

Canadian Masonry Services did a great job rebuilding our chimney. Very professional crew, good quality work done in a timely way, all for a good price.

Gary GoodacreMay 2026
★★★★★

We ended up with a flood in the basement suite of our home in The Glebe. We were informed by neighbours about Canadian Masonry Services. The whole team pitched in to clean and repair the basement area, as well as the external areas where we had leaks, repointing the grout between bricks and parging the internal and external stone and brick walls. Additional repairs improved the cement stairs. Fannela and Mitch and their team work often in our historic central Ottawa neighbourhood, where many homes are 150-175 years old and need tender loving care. I recommend that you take advantage of their sage experience.

Glen TonerApril 2026
★★★★★

Canadian Masonry rebuilt our front porch and completed extensive stonework on our home. The job required removing a significant amount of existing stonework, then rebuilding and reparging it. They worked very quickly and delivered excellent results. The crew was pleasant, efficient, and professional throughout. I'm very happy with the outcome and would gladly recommend them.

Lucy ColeNovember 2025
★★★★★

Fannela & Mitch are such professional and pleasant persons. Back in 2023, they led their excellent team to fix our two chimneys and one foundation crack. We highly recommend them!

Jin GuoNovember 2025
★★★★★

I was very satisfied with Canadian Masonry Services work. They provided a competitive quote and completed the work in a timely manner.

Christopher RaftisOctober 2025
★★★★★

We had the pleasure of having Canadian Masonry Services come seal our old dryer vent and re-brick some areas under our side door and patio-door where we used to have old cement bolted stairs through the foundation. They were quick to come and provide us with a detailed quote and their professional crew did a fantastic job. Would highly recommend them without hesitation.

Mario GaulinJune 2025
★★★★★

I foolishly fell victim to a door to door masonry company. It was not going to turn out well but Mitch and the boys from Canadian Masonry Services saved me. They did a fine job.

John HoldenMay 2025
★★★★★

Matteo and his co-worker were very respectful and diligent workers and did a great restoration of my chimney. I am very pleased.

Linda PetersNovember 2024
★★★★★

I am 100% pleased with the service and quality that this reputable company provided, from beginning to end. Mitch came out to our home and provided a free estimate and offered a reasonable price for the job. His team fit us in within the same week. They worked well together and were careful not to damage our property. They tidied up at the end of both days and made sure we were satisfied before they left. If you need a skilled and efficient team, this is it.

Gillian MarcotteAugust 2024
★★★★★

We are a small six-unit downtown condominium that required repairs to our eastern brick wall. We were pleased with the work carried out by Canadian Masonry Services. Mitch and Fannela demonstrated professionalism, addressed our engineer's concerns, and their masonry workers were courteous and accommodating to both us and our neighbours. I highly recommend their masonry services.

Frank StreetAugust 2024
★★★★★

Great job from start to finish. Mitch came by several times to make sure I understood the quote and the work to be done. He made sure it was exactly what I was looking for. Him and his team were great. Work was well done and I have the peace of mind knowing that the foundation and exterior walls are good again (they did pointing and reconstituting). The whole team is super nice and courteous. Highly recommend them!

Sandy AhluwaliaMay 2024
★★★★★

This spring the brickwork below our bay window was found to be disintegrating, accelerated by freeze-thaw cycles. Mitch responded quickly to my request for an assessment and quote. He identified the underlying problem was the brick window sill allowing water to pass through to the bricks below. The solution was to replace the sill with impervious stone with a drip line. Within two weeks, Matteo and his crew arrived and completed the restoration in two days. The crew were very friendly, efficient, and tidy. I am very pleased with the work and would immediately turn to Canadian Masonry should the need ever arise.

Graham BurtonApril 2024
★★★★★

Canadian Masonry Services replaced our concrete garage floor in 2022 and recently repaired our brick chimney. All questions about the proposed work were answered clearly, the work was done very well, the workers were polite and friendly, and post-construction clean-up was very good.

Steve TreehubaOctober 2023
★★★★★

CMS is great to work with, clear in their communications, professional staff, great quality work, especially considering we had heritage bricks that were very well matched. Highly recommended.

Mike HeffernanSeptember 2023
★★★★★

Canadian Masonry just completed a rebuild of our chimney. All of the staff including the masons were professional, courteous and knowledgeable. The work was done on schedule and the quality of workmanship and cleanup was impeccable. We would highly recommend Canadian Masonry Services.

Marlene LeverAugust 2023
★★★★★

I was delighted by the service I received! Mitch, who came by to do the estimate, was very knowledgeable and explained why we were experiencing erosion in our brick. The estimate they provided was half that provided by a competitor. The job was done promptly. I cannot recommend this company more highly.

Fionnuala O’KellyJuly 2023
★★★★★

Fannela and Mitch, many thanks for your excellent work with my small project to replace a few broken bricks in the front of the house. I had contacted a few other companies as well, but no one was as meticulous, professional and complete as Mitch's. The day Mitch showed up for work with his crew (Adam and Noah), I immediately noticed they were very well organized. They completed the work cleanly and efficiently, were polite, and the repairs are so well done that they are completely unnoticeable. I have no hesitation to recommend CMS for any brick work.

Hugues CoulombeJune 2023
★★★★★

I was very happy with my recent experience with Canadian Masonry Services. When Mitch came out initially to provide the quote, he took the time to explain what the problem was and provided some solutions. Fannela was great to work with, very responsive to messages and offered great communication as the project continued. The crew that came to complete the repair were professional and polite. The end result was exactly as expected and described. What started as a stressful discovery was turned into a positive experience.

Dawn D.May 2023
★★★★★

We had some cracks in the bricks in the window sill and also in the pillars in front of the house. Mitch spent almost an hour assessing the problem for a free quote and even checked other areas. Received the quote the same day. Fannela was great in helping to get the work scheduled quickly. Crew were very professional and polite. Their overall approach made us feel the job is in good hands. We are very happy with their service.

Seyed BostandoustnikOctober 2022
★★★★★

Saw their truck on our street and asked them to look at our garage for parging repair. They came right over to take a look and once I got the quote same day, they came the next day to start the job. Took two days and the results are perfect. A real work of art. It adds another element of curb appeal to our home. Thanks Fannela, Mitch and Mitchell! Would highly recommend this company.

Catherine ParkerJune 2022
★★★★★

From the first telephone call with Fannela to the arrival of the crew, our job was handled in a professional and friendly manner. We had let our chimney deteriorate a lot. We had a couple of unexpected issues during our chimney rebuild that were handled quickly, professionally and with a very fair additional cost. If we need any more masonry work in the future we will only make one call. That call will be to Canadian Masonry Services!

Doug Pratt-JohnsonJune 2022
★★★★★

When you need a masonry job done right by people who care, you should call Canadian Masonry Services. I called with an urgent need for a quote because I had water coming into my home. Without prompting, they came to quote on the Saturday of a long weekend. The quote was very reasonable, and they required no deposit before the job was complete. The work was completed on time and with an attention to detail that would be hard to find elsewhere. At each step they invited me to see what they had done and explained why. I was so pleasantly surprised how at every turn Fannela and lead mason Zackary exceeded all expectations while being pleasant and professional to deal with.

Ted D.May 2022
★★★★★

Mitch and his crew provided an excellent result on my heritage building downtown. The location is difficult to work with and everyone at Canadian Masonry Services was polite and professional with the neighbours, having to set up on the property next door to access my building's repair. They finished the job promptly despite bad weather and the result looks fantastic and is of great quality. Set up and clean up were flawless.

Patrick BrandonApril 2022
★★★★★

My neighbours and I contracted Canadian Masonry Services to fix the front stairs at our semi-detached houses. We went with them based on their advice to install pre-cast concrete stairs rather than parging or pouring concrete on site. The team came to remove the old stairs and set up for the new ones. These workers were very professional. The site was left spotless with multiple layers of caution to make it safe. The company has a commitment to safety and to returning the site to its original state. Communications with Fannela at the office were great. We would wholeheartedly recommend Canadian Masonry Services.

Brigid HayesAugust 2021
★★★★★

We recently had Canadian Masonry Services rebuild our chimney from our roofline and have nothing but good things to say about their service. Mitch and his crew were incredibly professional and responsive throughout the process, from the initial quote to the construction itself. They were efficient and self sufficient, setting up, completing the work, and tearing down within three days. We are happy with the work and would definitely recommend them to anyone!

Matt LipinskiApril 2021
★★★★★

I own a 130 year heritage home whose masonry was in desperate need of repair as a result of negligence on the part of the building's previous owners. Mitch and his team were able to address the damage in a timely and efficient manner. I have used Canadian Masonry Services twice now and am very pleased with the quality of their work.

Christopher SmithDecember 2020
★★★★★

I engaged Canadian Masonry Services to replace a brick window sill which had been damaged over many years by water. It turned out water had been seeping in behind the bricks causing severe damage to the wood frame and insulation. The team did a masterful job at adapting to the changing condition, ensuring all that was required to fix the issue was completed using quality material. They carefully removed and re-used the existing brick, which were no longer available, to ensure the brickwork would not look like patchwork. We are extremely happy with the end result and would highly recommend them.

Sergio TilliAugust 2019
★★★★★

This is the second time we have had Canadian Masonry Services do work for us. Both times we were beyond pleased with the workmanship and we would highly recommend them to anyone. They worked with us to get the project done the way we wanted it done and they exceeded our expectations with the finished work. If you want it done right you will want Canadian Masonry Services. For us it was money well spent.

Jim MacdonaldOctober 2018

From Our BBB Profile

Reviews from our A+ Accredited Better Business Bureau profile.

★★★★★

Canadian Masonry Service were a pleasure to deal with and did excellent work rebuilding my chimney.

Melanie J.BBB · August 2026
★★★★★

I hired CMS to rebuild my chimney stack. I found all CMS employees to be professionals while their company provided excellent value for money.

Peter J.BBB · July 2026

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